Showcase Honda

"There is no smoke without fire" - and so are the reviews here. I intended to purchase a Civic LX Sedan and got the dealership contacts through Edmunds. One female from Showcase Honda contacted me and offered me an unofficial quote after taking some basic information from me. She also had a discount applied to the so-called MSRP because I work for XYZ. And then, when I go in person to the dealership, they show me a Civic that has a slight dent at the rear. And ofcourse, the lady that I had spoken to earlier that day wasn't there to assist me. Isn't this a common feature throughout these reviews? I made my budget very clear on the phone to the lady that I'd spoken earlier that day. And now this new 'salesman' who comes to assist me has no clue on the price that this lady had quoted to me. And they start from scratch again. Very dishonest business process. And it is purely intentional. And what's more, they were almost bullying me to make a commitment right there at 8:45PM. I wasn't comfortable and lucked out without making any commitment that night. The next day I call this lady and tell her that the price (though slightly higher than my budget) is OK with me but I'd like purchase a car without a dent and was enquiring about another Civic and then she is like "I can't switch the cars now. The price was reduced because the car has a dent." So, the lady knew the car had a dent and that's the reason the price was reduced but never mentioned that to me. And she was outrightly arrogant. Double standards are abundant here. I would not recommend this dealership. I wish there were some -ve ratings.