Showcase Honda

I recommend avoiding this dealership, they are dishonest, will blatantly lie, pull your credit without authorization and Mr. Lechner will avoid calling you back. Mr. Lechner I believe is in charge of there financing/accounting. Tom I believe is the manager. Tom's assistant will call and try and smooth things over but do not expect anything. I went into the dealership already approved through Honda financing and knew what I wanted. I will skip the sales person except to say that do not give any personal information out. After the deal was done a couple days later I get a call from my bank inquiring about a loan I was applying for which I had not. What was going on was Showcase was trying to sale out the loan and pulled my credit without authorization. I already was financed through Honda financing corp. so there was no need to have pulled my credit or send it to other creditors, all they were trying to do was better there bottom line and they got caught. Tom the manager was the one I got to talk to and supposedly he talked to his staff about it. I take that with a grain of salt. Anyway after I told him that it was approved and I had a letter from honda finance that they better not try anything else. So on to the next part of the story, 3 weeks later I get a call from the finance company on my previous vehicle which had a balance owing on it and said I had missed a payment, I informed them that it had been traded in and that it should have been paid off by showcase honda. I then called showcase and put in touch with Mr Lechner who informed me that they do not pay off the trade-in till funding comes in. Well I called Honda financing and they informed me that they will not fund the vehicle until they have proof of payoff. I believe Honda Financing over showcase, Search for other reviews, I am not the first they have messed with or played games with. I called Mr Lechner back 3 times and he never returned a call, I guess if you get caught doing something you should not you just try avoiding the problem like he did. Rita who is Tom's assistant called later and we had a discussion, and I asked to find out why he did not call back, she said she would look into it, never heard back again. What a great place to do business with a place that deceives and will not handle problems. My loan on old vehicle all of a sudden got taken care of --- amazing ---. I had in the contract when I purchased the vehicle work to be performed by the service department , but after the experience with the sales and buying, I am leery of ever letting them near my vehicle. There is a lot more to this, but I am trying to keep it short, the next stop is the attorney general and lot more detail. If you catch them doing dishonest business send a letter to the AG, maybe they will get there licence pulled and put out of business, one can only hope that a dishonest business such as Showcase Honda in Phoenix, AZ will be gone soon. PS - Honda Financing did great and no problems with them, just Showcase. Member Comments: Would never recommend to anyone Showcase Honda, avoid at all costs, read and believe other reviews not only here but on other sites.