Showcase Honda

Sent a request via Edmunds and also stopped by this dealer. This was the worst dealer we had contact with (out of 20+ dealerships). In short, they wasted our time and are dishonest. Got the hard sell on the lot (from Tom F) and it was hard to get the information we were asking for. We also got different (inaccurate/untrue) answers regarding dealer packages, etc. And then the calls started. We told them we didn't want calls. And we told them that if they called us too often, they would lose our business. And that we were serious. There was a call at least every other day, sometimes even calls 3 days in a row, with one day even having multiple calls. With the Edmunds request, I started a dialogue with Aleksander I. I also got e-mails from Matt La when Alex was not in. I told them exactly what we wanted and asked for an OTD price. They never could give me this, even when I pointed out where they included (or left out) what we requested. Along with this, Alex scheduled a "test drive" appointment. This led to even more e-mails and telephone calls to remind me of an appointment that I never made. The number of people we dealt with this dealership makes me believe that it's not just a bad salesman, but a problem with the dealership as a whole. In total, easily over 10 calls over a two week period, along with 11 e-mails back and forth to never get straight answers or what we asked for.