Showcase Honda

There is no goods salesman at this dealership. We were approached by new, used, fleet and more than one finance guy. There was one particular car we were interested in and it was a used car. I called before hand to negotiate a price and even filled out the online application for preapproval. When we got there to our appointment it was a completely different story. They held us hostage for 5 hours, took our money(cash) for a down payment and still would not returned it and we walked out with no car. Even though we signed a deal they tried add an additional $200 to our monthly payments. I have been trying to contact the GM for 4 days now and he will not return my calls. We went back to the dealership to try and get our money back again. They held us hostage for another 2 hours and said they would mail a check even though we gave them cash. I like Honda's but if you buy one do not go to this dealership....