Skip to main content

Showcase Honda


1333 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Poor Customer Service/Poorly Trained Personnel
Written by jd1308 on 07/19/2011
updated 07/29/2025

I purchased a "certified" 2010 Honda Pilot. The salesman knew less about the car than I did. It took more than a month (and several return visits) to get a full set of keys, proof of extended warranty, an owner's manual, a correct navigation DVD, and the navigation manual. Some "certified" car, huh! All the people at the dealership were friendly, just not helpful or knowledgeable. Oh, by the way, they also created an extra $2,000 in paperwork and prep costs after arriving at an agreed price. Avoid this dealer!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.