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Showcase Honda


1333 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Unethical sales tactics - Terrible Experience
Written by coopersdad on 01/16/2018

Spent 2 days negotiating a deal with Ollie online in late November 2017. Agreed on the specific car down to the stock number and price. Have all the dialog and specific car cost breakdown in emails. Upon giving my deposit, Ollie tried to change the car. Very unethical. I should have known when he tried to charge me to put air in the tires. Started with Raymond, then Ollie then handed off to Ruby. Terrible system, Very Shady & Unethical. Would not recommend. Typical car salesman crap and why people do not like dealing with car salesmen or buying a car. I could still get the car but at the last minute, it was $700 more. Very shady and crooked. Do yourself a favor and buy elsewhere. I actually did and purchased from Prescott Honda getting treated like a valued customer and saving money. Purchased a 2018 at Prescott Honda for the same price Showcase wanted for a 2017 model. While I do not know the people we dealt with personally, from a business perspective I found them to be shady and unethical and I cannot recommend. Ruby was the only bright spot. She was professional and polite but not the decision or deal maker. Without her, I would give them but one star.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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