Showcase Honda

Honestly, this is the worst dealer I have ever been to. I'm 36 years old and have purchased several honda and acura vehicles over the last 16 years from dealers back east and in Arizona, this by far is the worst honda dealership. I love Hondas and Acuras but this place is not what I expect when I think of the Honda or Acura experience. Old dealership, outdated showroom, lot and service department. The sales force looks to be an average age of 28, not much experience and these guys are just starving to make a sale. Much of their inventory has been sitting for 100, 200, 300 + days. I recommend very close inspection for vehicle lot rot (vehicle which have been sitting around for too long collecting dust, dings, chips, scratches. The lot where they store and shuffle around their inventory is a gravel lot. Do you want your potential new vehicle to be driven and moved around many times over on a gravel surface? I don't think so, I know I didn't. This explains why so many of their "new" vehicles are chipped, scratched and damaged before a customer has actually even taken delivery. If you think you're getting a screaming deal, inspect the vehicle, find the damage and you'll figure out know why they made you such a "nice" offer. In my experience they made promise after promise and were unable to keep any of them. I received an email quote with Out the Door pricing. I went to the dealership to accept the offer they made and it was like pulling teeth. The vehicle which they attempted to deliver to me was beat up, dinged up and damaged. I honestly had to look the salesman in the face and ask, would you accept a new vehicle like this? No way. I didn't and walked away. I am lucky I did. There are many other honda dealers in the valley who know how to take care of their vehicles and have modern facilities. I honestly will not be surprised if Showcase gets closed down if Honda has to ever get rid of dealers like GM is doing now. If you go to Showcase, ask to see the lot, the back lot, ask to see the service department bays, not the waiting room but where they actually do the work. Ask to see vehicle cleaning and detail area. Attention to detail will tell you much about a dealer. I've let you know my experience, you be the judge.