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Showcase Honda


1333 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Showcase Honda sucks
Written by cy23young on 04/26/2009

RICK GOODMAN. I hate this guy. Really pushy guy and kept calling and calling, so I finally made an appointment with this guy. I already got the quote OTD that I wanted. I arrive on time and got the runaround. I guess I was not very important to the guy since I already got my quote. He sends me to an office and waited 35 minutes with no help. I finally just left. Appointments to this guy means nothing. He again keeps calling and calling to see if I have purchased a car yet. Sent more emails. I finally email him back because, he says he wants to get me the best deal. I asked for his best offer. He quotes me $29,300. Funny thing is a got a quote for $28,448 the week earlier. What a JOKE. I even sent the email with the lower quote, and finally he has not called or emailed back because I caught him in a lie. I finally realize Showcase really does not care about customer service. Do not deal with RICK GOODMAN, this guy is shady as they get. I still have the emails if anyone wants to see them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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sqs2k on 12/06/2010
Rick alerted me that someone had said something a bit off online about him, and after some googling, was quite upset when I found this. I will not bore with lentgh, but I have not received any less than a perfect experience over the last 16 months during which I have bought 3 cars from Rick and Showcase. I've been a customer since 1989 and have not shopped or serviced my Honda anywhere else. My salesman retired 2 years ago and made mention of his partner that remained, Rick, and I have had no difference in quality of service and attention to detail since.
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sedonalife on 12/06/2010
I purchase a vehicle from Rick as well and it was one of the best experiences I've ever had. He went out of his way to make my experience exceptional.. I would recommend this dealer to anyone. You will find frustrated comsumers everywhere but I just wanted to share our positive experience.
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