Bill Luke Chrysler Dodge Jeep Ram
Dealership Sales Review
If you want a HORRIBLE experience, this is the place. I have a long list of gripes with this place that I will try to summarize. Vehicle wasn't ready with dead battery when I was told it would be ready for me to look at. Wrong vehicle was shown to me. Check engine light came on my test drive. I was ignored for 20+ mins while I waited for a test drive. I bought a Ram Rebel, and a cashier's check from my credit union was delivered on a Saturday and they couldn't find it. They said mail gets dropped off in some accounting mailbox so now I had to wait til Monday. I called Monday and spoke to accounting, come to find out that was all BS. I call the front desk again and somehow my check is mysteriously located. I end up leaving a bad review with the dealership and they try to buy me out. Asking if I could redo my survey and they would give me a service package or a check in return. So I said OK, I'll let them buy me out. 2 weeks go by and they never sent me my check. They lied to me to get me to change my survey. This dealership is horrible. I'm 45 years old with a lot car purchasing on my belt and this the worst car buying experience of my life. This place is trash and could never recommend anyone buying a vehicle here. Like I said, I had to summarize as best as I could. But stay away!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes