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Bill Luke Chrysler Dodge Jeep Ram


2425 W Camelback Rd, Phoenix, AZ 85015 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (8)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Beware of tint and tire pressure!
Written by Derek H on 05/13/2021

Love the car we bought but 2 things that were disappointing with Bill Luke which would make me question buying another car from them or referring them to someone 1) Window tint - was charged $359 to put basic carbon film window tint on JUST the front driver and front passenger windows. Appears the dealership policy is they only put window tint on windows that don't have factory tint - this makes zero sense considering we live in Arizona. This was never disclosed to me, brought up in any of the paperwork or suggested that more tint could be added; the sales order just had a line item for window tint/lifetime warranty for $359 which would assume the entire car had tint added by the dealership 2) Tire pressure was overinflated at 46 psi. Brought car to Discount Tire to get tires down to recommendation. The car drove very bumpy with higher pressure and suprised this wasn't caught during the delivery checklist process

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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