Bell Honda
Dealership Sales Review
Shortly after sending out the email Inquiry on a 2011 Odyssy EX L, I recieved a call from Heather at Bell Honda. She quoted me a price for the vehicle ($250 over invoice, per Costco deal) and agreed to pay the CarMax price for my trade in which was 1,000 more than what another dealer would give me (21,500). She also said they had at least three of the model I was looking for in three different colors (I told her I did not want white). After driving all the way to the dealership (it was not around the corner), We were told she only had one and it was white. However, she agreed to lower the price even further to encourage me to purchase the color I did not want. We agreed, but when the paperwork came out, all of a sudden they were only giving us 17,500 for the trade and did not lower the vehicle price. The overall amount financed was going to be $5000 more!! I had purchased a vehicle from this dealership in 2003 and had a very poor experience (similar situation, given a quote, then when it came to signing the deal, it suddenly was more expensive). I thought I would give them a chance. NEVER AGAIN. Do not trust this dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No