Skip to main content

Bell Honda


701 W Bell Rd, Phoenix, AZ 85023 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (2)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Bait and Switch all the way
Written by madamdelphi on 01/28/2011
updated 06/14/2025

Shortly after sending out the email Inquiry on a 2011 Odyssy EX L, I recieved a call from Heather at Bell Honda. She quoted me a price for the vehicle ($250 over invoice, per Costco deal) and agreed to pay the CarMax price for my trade in which was 1,000 more than what another dealer would give me (21,500). She also said they had at least three of the model I was looking for in three different colors (I told her I did not want white). After driving all the way to the dealership (it was not around the corner), We were told she only had one and it was white. However, she agreed to lower the price even further to encourage me to purchase the color I did not want. We agreed, but when the paperwork came out, all of a sudden they were only giving us 17,500 for the trade and did not lower the vehicle price. The overall amount financed was going to be $5000 more!! I had purchased a vehicle from this dealership in 2003 and had a very poor experience (similar situation, given a quote, then when it came to signing the deal, it suddenly was more expensive). I thought I would give them a chance. NEVER AGAIN. Do not trust this dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.