Honda of Superstition Springs

We got our price from Edmunds.com and I called to ask if there were any addition's to the price. I was told by Manuel the fleet manager for Edmunds that all prices are plus Desert protection which consists of paint sealant, wheel locks, mud guards, cargo tray for the real cargo area, and window tint on the from windows only. The CRV comes with privacy glass! Total price is 845.00, non negotiable. I told Manuel thanks, but I am not interested in paying for these items and I will look elsewhere. It turns out that my wife drove a CRV there a few days earlier and the phone did not stop ringing. Finally I was told if I came in they would waive the cost of the Desert protection package and all I had to pay was tax, doc fee of 399 and reg. I went down and drove the vehicle, showed them my trade and the haggling began. I was presented full sticker. I told them them I am only paying the price I agreed to on the phone. They kept going back and fourth. Finally they said I had to pay 199.99 for window etching? I asked, what is it and why do I need to pay for this. I was told this is a mandatory fee on the contract and everyone pays for it. I asked, what is it? They told me they would explain in the finance. I was then told that they would give me a 500 incentive if I financed the vehicle through Honda finance. I agreed to the price I received over the phone plus the 199.99 window eching since they gave me the 500,00 finance incentive, I was told I could payoff the car when the first payment is due. Then everyone disappeared. I waited 2.5 hours to sign the contact. I kept asking, where is my salesman, how much longer? He would keep saying, "you are next in line" then he would disappear. I even asked, are you going to explain anything about the car to me? He finally brought out the owners manual and explained the state lemon law and that when I drove off in the car, "I owned it" Finally we went into finance. Signed a bunch of paperwork. When we got to the final contact, the price was wrong. I had to get the price switched back to the price I agreed. Was told several times that they are losing money. I told them, then don't sell me the car. I am only paying what you agreed to sell me the car for. Then to my surprise I was asked to sign a document stating that I did not want to purchase a service contract. I asked, you never offered to sell me one. The finance person told me that the salesman told him I was not interested. I told the finance person "then I guess I am not interested!" I bought the warranty at another Honda dealer a few days later. When we got to the delivery of the new vehicle, we were asked "Do you have any questions, if not see ya!" We did have a few questions, but after that experience, we want to just get out of there. We have not purchased a new vehicle in over 7 years and were not up to date on the latest technology. I was thank full that they gave me the owners manual so we could figure out how to work everything in the car. I did find out what the window etching was for 199.00. If my car is stolen and not recovered within the first 3 years, I get a check for 2500.00. This item is not needed, nor wanted. If it is such a great deal, why make the consumer purchase it? I may have purchased some of the items they were selling in the business office if they would have just taken the time to explain things. It appears that wants you say yes to purchasing the car, they really do not want to talk to you again until you are ready to purchase another car. It is the first time I have purchased a new car and had the dealership make me feel like garbage when I left. Since they have not called in over 2 weeks to ask or thank me for my business, I am sure I will not be getting a survey from Honda. All they care about is the sale.