Honda of Superstition Springs
Dealership Sales Review
I know it's their job to sell cars, but they won't take No for an answer. We went in to ask about a lease deal we saw online, but it turned out to not be quite what we expected. We had a budget and asked if the minivan we wanted would fit within our budget. They went into wheel and deal mode, and tried to show us how we could spend more than our budget and get the car we wanted. We looked at a used car for a little while, but changed our minds, since we were only there to look at the lease deal. They were polite during our visit - the salesman was helpful. But when he brought his manager in, the manager wouldn't let us leave. We were there for over 2 hours and needed to get back to our kids. We went in with a simple question and could not get a straight answer from them. To make it worse, over the next 72 hours, we got 4-5 calls from the dealership. I had committed to call or contact them in a couple days after we had thought about the offer they were making. But after this and taking one of the calls from their customer service, I felt fulfilled in my commitment. I went in on a family recommendation. Since then we've both realized that they were taken advantage of as well, getting into a car they shouldn't try to afford.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No