Earnhardt Buick GMC

My prior GMC lease was about to expire and all I wanted was the same car I had, just the newer version. The dealership who arranged my initial lease kept pushing another vehicle, rather than listen to what I wanted. After seeing Earnhardt Buick GMC had the exact vehicle I wanted, I reached out. They followed up within a few minutes and I traded cars that afternoon. What's more, is that I live nearly 2 hours from the dealership and they personally delivered it to my home to accommodate my family's schedule. I was and am so grateful. I worked primarily with Jesse, Tony and Sarah. When you have so many people involved, information can easily get jumbled, but not here. Each team member knew their role and communicated well. Once Jesse personally delivered the car, we seamlessly signed paperwork and Jesse walked us through the new features of the car we didn't have in our prior version. He anticipated our questions and competently walked us through everything we asked. When he drove away, my husband and I kept reiterating how easy that was, and how that was such a different experience than we had at the other dealership. If I HAD to nitpick, I'd say the only minor inconvenience was that the floor mats were not in stock at the time and are going to be mailed to me. With two small kids I am anxious to get them; however, I understand wholeheartedly that is not to any fault of Jesse/Tony/Sarah. It was a very tight turnaround to deliver the vehicle and Jesse even offered to let me keep the old mats from my '21 model in the meantime. Jesse has been giving timing updates so I know it hasn't slipped through the cracks. Overall, the Earnhardt Team definitely won me over and being 2 hours away will not preclude me from returning or referring friends to them. Truly, I still can't get over how simple this was. At a time in life when we really needed something to go "our way", I felt like Jesse/Tony/Sarah were and are in our corner. Thank you all again. We are most grateful.