Earnhardt Ford

09Apr18 - Don't even try to do business with this dealership!!! My mission? To protect the buyer. So...buyer beware!!! This is the most despicable dealership I have ever "potentially" had dealings with. Comments from management, "Management is there to protect the dealership". "The deals salesman make, mean nothing until reviewed and put in writing by management". If you make a deal with one of their salesman? Not so much. The fine print says management can nix anything agreed to by the salesman. So-called upper management says they have the final word, I guess Mr. Earnhardt and his sons have nothing to say anymore. And...how does that feel Earnhardt family? 10Apr18 - And, the madness continues. I received a voicemail from Frank Nicolosi, General Sales Manager, Earnhardt Ford, Chandler, AZ, asking if I "would be so kind as to return his call". Much to my chagrin, I did. The 1st words out of his mouth were, "Let me be clear, we will NOT be selling the 2015 Yukon Denali to YOU". What? He called to abuse me further? In addition, he continued to barrage me with how I arrived at my figures. So, to be clear, their current advertised price for this vehicle is $47,995. The deal their salesman and his manager made with me, and, I guess, upper management, it would be, renigged on, was $46,970. So, if you are interested in this tainted vehicle and shoddy dealership, that might be a good place "to start". Unless you want an "education" in how car dealerships are like real estate agents, where upper management is "the seller" and can and WILL decline what their agent (salesman) has presented to you, the buyer, my advice is, just steer clear. It is exhausting. I have never felt so violated as I have in this undertaking with Earnhardt Ford. All I wanted to do was buy a vehicle.