Awarded 2015, 2016, 2017

Earnhardt Ford

Awarded 2015, 2016, 2017
Today 8:00 AM - 9:00 PM
Open Now
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 8:00 PM

Customer Reviews of Earnhardt Ford

4.7
Overall Rating
(82)
Recommend: Yes (22) No (2)
Write a review: Sales | Service
sales Rating

Great service

by Raywally on 06/14/2017

We bought a ford expedition, Ron "q" was amazing, had a lit of patience with us. We got a beautiful vehicle we are very happy with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
82 Reviews
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service Rating

Electrical

by rockbuddy4 on 10/13/2017

I am from out of state. Dealership was quick to diagnose problem, battery and not the alternator. On my way with new battery within 3 hours. Dealership has a very pleasing appearance and customer waiting area. Friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best place to purchase and get service in the valley, love Earnhardt's

by Jwasha17 on 06/17/2017

Purchased several vehicles from Earnhardt's. Love the sale and service staff. Everything goes so smoothly for my family. See you when we want a new car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

by Raywally on 06/14/2017

We bought a ford expedition, Ron "q" was amazing, had a lit of patience with us. We got a beautiful vehicle we are very happy with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience ever!

by jeremykra on 04/22/2017

The absolute best car buying experience I've ever had. I walked onto the lot, totally cold - Roger Cary came up to me and listened to my needs, I was about to leave and buy a used car at a competing dealership and they worked out a deal with me to get a Brand New 2017 Mustang GT for the same price as used. Circle back around for a bit, 2 days later before the sale had totally finalized, I realized I wanted the Performance Package - the sales team with Joe and Michael worked it out to where they brought in the exact same car with the performance pack from another dealer for me and got me exactly what I wanted! They didn't have to let me do that, but it happened, and I couldn't be happier! They all went above and beyond and I'm so grateful to the Earnhardt brand and family and will tell everyone to buy from Earnhardt before anyone else! Thanks Roger, Joe, Michael, Ryan and the whole team at Earnhardt Ford! (Oh yeah and they didnt give me anything to say this, I just really want to make sure people know how amazing these guys are).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford Flex

by Shirley82 on 12/06/2016

As always exemplary service. Courteous service by the Service Adviser, the greeters outside.was pleasant, efficient, and on-time. Never have to take the car back for the same fix.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Consistent, quality and competitive service

by JesusAmado on 12/05/2016

I have been bringing my F150 Supercrew FX4 for over 7-years, for all my service needs including new tires which are price competitive with local tire shops. I regularly use the Quick Lane service for all general maintenance and the service by appointment for anything that is non-standard service. I highly recommend servicing your Ford at Earnhardt Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Hooper's Ford Edge

by Sarahhooper on 11/24/2016

Very pleasant. I would highly recommend purchasing from this dealership. We received a response right away after inquiring about a vehicle. All workers were very informative and answered all questions quickly and with insight. Went above and beyond to help us purchase our vehicle from a different state. They made it very easy and a painless process. Thank you Cody Degroot and John for all your hard work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford Edge service

by Phxstroms on 11/03/2016

Pleased with service and personnel.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Transmission work

by CLINTON94 on 09/22/2016

Was told it may take the a few days to have my vehicle diagnosed and repaired. They were able to get it in the shop and repaired the same day I dropped off. Very pleased with the service I received

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Hidden service charge

by Markinaz38 on 09/09/2016

The service performed by the technivians was excellent. Its too bad that they will get a bad review from me because of the Earnhard billing practices. Next time you go there, refuse up front to pay the $45/customer "Shop Supply" fee. They 'say' that its for gloves(which are reuseable), fendor covers (which are reuseable), hand cleaner... etc. I calculate that the 10 minutes i was there each time, drop off and pick up, there were about 10 cars each time. With that, I estimate 200 cars. That is 45x200= $9000 per day for supplies. Service dept is open 10 hours per day. That, my friends, is $900/hour in shop supplies. That is $180,000 per year. They can pay me $100,000 per year, and I'll get the supplies down to $10,000 per year, and still save them $70,000 per year!!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

2016 Ford Edge Titanium

by sanddido on 09/02/2016

Pleasant experience overall, staff knowledgeable, polite and accessible. Cindy, our salesperson was great and your delivery process was outstanding. Would buy again and also recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great customer focused company

by jsotis8 on 08/09/2016

my experience was great with Earnhardt Ford. I was treated right with refreshments, lots of patience, great negotiating and phenomenal customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Disappointing experience Earnhardt Ford Chandler

by Platinum26 on 07/29/2016

Started with online quote. Visited dealership and truck was no longer available as owner was driving it. Later received another online quote on a different truck. A little more money but had more features. Decided I would buy the truck and agreed on price. Went to the dealership and truck did not seem to have everything shown on quoted vehicle but we did not have latest quote with us. Proceeded with the purchase. Got home and looked at quote and found the truck purchased was not the one quoted and that the one purchased was cheaper than the one quoted at the higher price. We were charged the higher price. Called dealership and they admitted they sold me a truck that was not the one quoted and agreed to reimburse difference in price. Got ready to register truck and while looking at the invoice saw that they charged me for a security system that was not installed on the truck and one that I would have not purchased anyway had they pointed it out.. Contacted the dealership and they agreed to reimburse. I wonder if that would have happened if I had not caught it. Only good part was the sales person. he tried very hard to make it right.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

5 stars during and after the sale !!

by Supergreg on 07/24/2016

Earnhardt Ford of Chandler really takes care of their customers! Travis Drysdale was my sales associate, and he was great to work with! He went to bat for me and got me a great deal on a 2017 Escape. Not only that, after the sale he really took care of me as well. The real test is customer service after the sale, and Travis & Earnhardt Ford came through. I highly recommend them for your future car buying needs as well as service needs!! Greg F

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great service

by Milner1982 on 07/02/2016

Great dealership was in and out with my new car within 2 hours straight and honest and no BS easiest buying experience ever I'll be back next year for my brand new Shelby Mustang

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Customer Service

by Azaviator on 06/17/2016

Earnhardt Ford in Chandler, AZ is top notch. I've had my vehicle serviced there for years. All service work has been completed in a timely manner and very professionally. Highly recommend this dealer for your auto service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service!

by MountainMan48 on 05/27/2016

I have a 1996 F-250 4x4 pickup that is in excellent condition and I love to drive it to the mountains. The air conditioning went out when a piece of tire on the road nailed the evaporator.. The shop had to really search to find the parts but they did. They even washed and waxed our baby. Good price for the great work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kind and didn't leave feeling "ripped off"

by SteelersGirl on 05/18/2016

After a bankruptcy no one wants to be looked down on or treated like a loser. I never felt disrespected in any way while I was buying my car from Earnhardt's Mr Ed department. I even saw "Tex" while I was sitting there! It was an amazing experience and I got a beautiful car under blue book and newer than I was looking for even! Beyond satisfied, I would recommend them to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

10,000 maintainace care

by Alejandra76 on 05/18/2016

It was very quick and convenient and the customer service department was very polite and curtesy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great new car buying experience at Earnhardt Ford in Chandler, AZ

by TMess242 on 05/15/2016

As soon as I arrived at Earnhardt Ford in Chandler I was treated professionally buy a sales staff that listened and truly wanted to work towards a positive car buying experience. The sale went together easily and quickly and in the end I got the deal I wanted. There was never any pressure by the salesman or negative sales tactics presented or put forth. This was one of the best new car buying experiences I've ever had. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

by Neilzzz on 04/23/2016

The Earnhardt team was awesome. Excellent price on a F150 XLT. This was a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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