Larry H. Miller Dodge Ram Avondale

I had the worst car sales experience at Avondale Dodge that I have ever had. If you read the article on the Edmunds website called "Confessions of a Car Salesman," you will understand all of the tactics that the salesmen at Avondale Dodge use. During my visit I had no less than FOUR salesmen try to work our sale. We had an opener, a negotiater, a closer, and then a "good guy" come in at the end to try and smooth over the mess that the "closer" made of the deal. Unfortunately for them, they just couldn't patch things up with us. These salesmen literally offer you things, allow you time to think it over and talk about it (we were there for 7 hours), and when you have finally reached your decision and decided to buy the car...the salesmen "suddenly" realize that they just can't give you the deal that they were originally promising you. We sat down at the desk to tell them we would take the car, and the salesmen went back on the deal! They went back several stages in the price negotiating and blamed it on a miscommunication. It's funny, too, because LITERALLY 2 minutes before they "SUDDENLY" realized that they were going to take back the deal, the salesman was up at the car pressuring us to take it, telling us what a great deal it was. Isn't this the age-old car salesman trick-- get the customer's heart set on the car, and then change the deal? I guess if this dealership is going to have "communication" problems, it shouldn't assign so many salesmen to a single sale. Our 3rd salesmen raised his voice at us, was rude to us, and spoke to us in a very rude manner. We walked away from this sale and from this dealership because of the way we were treated and because of the dishonesty. We just felt like dirty deals were going on here and that nothing good would come from purchasing our car here. Luckily for us, we went to Performance Dudge in Glendale the next day and got the same car at a lower price from honest people! Yes!