Robert Horne Ford
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Dealership Service Review
service Rating
Professional and Quick!
Written byon 08/25/2016
My service advisor was Dave Duvall. I arrived early for my appointment because if I had turned my truck off anywhere, it likely would have left me stranded….so Dave checked me in about an hour earlier than my scheduled appointment. He had no idea I am a Ford employee ( for 16 years now at the NRC ). Dave treated me very professionally, very quickly and got me on my way! I appreciate this level of service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes