Robert Horne Ford
Back to Service Reviews
Dealership Service Review
service Rating
oil change
Written byon 06/08/2015
Had a 9:00 apt got there at 8:50. Was told it would be 45 min to an hour. It took 2 hours and until I went to go check, no one came to tell me they were running behind. Toby did take $10 off bill but don't know if I will come back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable