Robert Horne Ford

I had a 7 am appointment, and at 7:40 I was given an estimate to have the brakes repaired on My 2015 F150. I was told it would take 2 to 3 hours to complete the job, so I agreed to have the work done. At 1:30, I called the dealer to see if My truck was done. after all, it was more than 2 hours past the time they told Me it would be ready. At 3, I got a call telling me it would be done in about another hour. The job wasn't completed until after 4:30, so needless to say, I wasn't happy with that experience. The excuse I got was, they pulled the mechanic from My job, to do another job. Unexcusable in My opinion. They did give Me a discount on the final bill.