Robert Horne Ford
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Dealership Service Review
service Rating
Service
Written byon 04/09/2017
The job of changing a serpentine and A/C belt was done correctly as far as I can tell at this time. I was not provided a chance to speak with or meet the mechanic which I feel is important to be able to get answers from the horses mouth. That's just my opinion. I felt that the job was expensive but understand, ( I think ) that it is time consuming to get to the area of repair. My pickup was returned to me clean which also is important. All in all I will give the an solid 8 out of 10
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable