Robert Horne Ford
Dealership Sales Review
We traded in our 2011 Escape Limited for a new 2015 Escape Titanium. From your website I found two on your lot that had everything we wanted. We went in to your dealership and Roger came right out as soon as we parked. We told him what we wanted, he went in and got a set of keys and we took it for a test drive. It was what we wanted so he started the paperwork. Once that was finished, he took us out to the vehicle and went through everything along with setting up the navigation system. Buying a vehicle used to be a long drawn out process that took most of a day. With this purchase we were in and out in about 2 1/2 hours. The buying process was everything we have always thought it should be, but rarely was in the past. Good job Roger and Robert Horne Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes