Robert Horne Ford
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Dealership Service Review
service Rating
Unreliable Ford
Written byon 04/07/2016
Robert Horne Ford service division is excellent. Our experience with them has always been one of confidence and accountability. Since the purchase of our 2008 Ford Edge, spring of 2014, we have had nothing but service issues with the vehicle. Our confidence in Ford reliability has been undermined by the continued uncertainty of that much needed reliability. This being said, our plans are to sell the vehicle at first opportunity and to replace it with a different make & model. We had high hopes with this Ford but have been severely disappointed and will not pursue any further relationships with Ford. Regards
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes