Robert Horne Ford
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Dealership Service Review
service Rating
Excellent , Professional and Friendly Service!
Written byon 02/03/2016
I was in for warranty repair service for a coolant leak in my 2014 F150's turbo. The service was very professional from the first greeting I received....Toby Archuleta was my Service Manager. He understood that having vehicles in for repair can cause additional stress, and assisted in obtaining a rental car for my week. He kept in frequent contact, advising me of the status of service at all times. Toby definitely has the "Go Further" mindset and assisted me in a professional, courteous and positive manner. I will be happy to refer anyone needing vehicle servicing to him @ Robert Horne Ford!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes