Robert Horne Ford

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Robert Horne Ford
3400 S Tomahawk Rd, Apache Junction, AZ 85119 (map)
Today 8:00 AM - 8:00 PM
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Recommend:
Yes (0) No (1)
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Dealership Service Review

service Rating
Customer Service lacking!
Written by Eiberger on 05/14/2019

Unprofessional customer service. Rude, unorganized and they wasted my time.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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JPowell on 05/21/2019
Dealer Response
Hi Eiberger, I am sorry you did not have a good experience at Robert Horne Ford. If you have a moment, please contact me directly to discuss your visit in more detail. While I would hate to lose you as a customer, I would greatly appreciate your feedback on how to improve for future visits. Thank you, Jimmy Powell Service Director Jpowell!@roberthorneford.com (480) 508-8831
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