Robert Horne Ford

Stay away from Sales. Sevice is ok. Josh and Scott in service are first class. Tony Petriccione and Steve Bennett and Steves brother in the Internet department named Ronnie Bennett are a complete joke. The Sales department tries to sneak stuff in the purchase order like Tint. Typical in Arizona though. I will be reporting back to the Arizona State Attorney General. Folks if you have any problems in buying a vehicle from any dealer in Arizona contact the Arizona State Attorney general or BBB. Always ask to see the approval. Always ask to see the buy rate and ask them how much they are marking it up. You are not obligated to have them mark up the rate. The dealers most likely will take a flat anyways which is a percentage based on the total amount financed. Don't feel guilty if you don't let them mark up the rate. Look at the invoice. The dealer charges for destination ford advertising and Hokd back and they are most likely at the end of the month getting kickbacks from Ford if the hit certain achievement levels. Just because the put tint or desert protection on the window sticker doesn't mean you have to buy them. This is illegal for them to say you have to buy extra products. It's also illegal fir them to markup the rate or warranties to you and say the bank requires a warranty on this vehicle. They cannot say to you well the bank requires a certain markup on rate. Hope this review helps people. The dealership will most likely erase this review though. Always shop many banks for a better deal. Banks will fight for your business. Email me at [non-permissible content removed] if you have further dealership questions. I know them all in the valley. Most are very crooked. The most crooked are the Henry Brown dealerships. Stay far away from this group. <div><br></div>