Kendall Ford of Wasilla
Dealership Sales Review
My sales person Lizzie was amazing and very helpful. I was treates very well with no pressure to buy which made it a stressfree process. My only concern was when the maintenance personnel changed my tires to newer ones per the agreement of purchasing my vehicle. Upon picking up my vehicle, I asked for the old tires. One of the mechanics said they were thrown away since they were in bad shape, I then asked where they dumped them so I may retrieve them. As I drove to where they said it was dumped, I was directed away from the trash bin. The tires were not disposed of but were in the bed of a privately owned pick up truck. I was not informed of them keeping my old tires nor asked if i wanted them. For the mechanic to say they threw them away but kept them left a really bad impression of how they run things in maintenance. Sales was amazing, the maintenance expierence was truly discouraging.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes