Lithia Kia of Anchorage
Dealership Sales Review
Recently, I moved to Anchorage and needed to secure a vehicle soon with work already starting and winter soon approaching. Lithia Kia of Anchorage was recommended to me by a friend for their customer service and above and beyond staff. I stopped by a few used dealerships during my car shopping journey and was served lemon after lemon. I was growing frustrated and disappointed as I needed a car bad to get myself back and forth to work. During my car shopping journey, a friend gave me a lift to Lithia Kia of Anchorage and immediately the car buying experience was different as soon as I walked through those doors and sat down. The staff was friendly, shook my hand, and made me feel valued as a customer. The cars on their lot in addition to the vehicle I test drove were of top quality. There were a lot of options, and I felt like nothing was hidden from me as far as the history of the vehicle or its true condition. Richard went above and beyond to get me financed, and made the process smooth and efficient. Eric, Scott, and the rest of the team that serviced me that day were kind, humorous, and very friendly people. They were knowledge of all aspects of the selling and financing of vehicles and were honest. If you want a reliable car, to be treated fairly, and a team that treats you like family, go to Lithia Kia of Anchorage. They truly brought tears to my eyes and blessed me with a car that I needed for work and getting around in this new town and state. Thank you so much!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable