Chevrolet of South Anchorage
Dealership Service Review
On September 30, 2016 I took my truck in due to the check engine light coming on. I received great service from Joshua Kitchen and the work was done promptly. The reason for the one star is because when I picked up my truck Josh told me that if I gave him great ratings (which he deserved) I would receive a free Gold Auto Detail, a $199.99 value. I completed the survey and gave him great reviews. Since that time I have attempted on at least three occasions to contact and schedule the auto detailing and I have been told Josh would contact me right away. I have emailed him twice and told him I would like to get my truck in for the detail as well as a recall notice resolved and have had no return call. Horrible integrity on Josh's part and it just adds to my already negative experience with this dealer trying to scam customers and prospective buyers. You can see my previous negative review about the purchase of my truck from them and get the idea of their continuous lying.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No