Chevrolet of South Anchorage

I dropped my car off in Nov 23. after 2 weeks, I kept calling….never an answer for the service dept. I called every other other day for months. nobody would answer service dept phone calls…. And nobody ever called me! Finally in January , I got a hold of Shane in service, he profusely apologized that nobody got a hold of me…he didn’t even know the status of my car!!! He said he would check with the tech and call back. I called the next day, he said he was sorry but his tech has been out sick and was at the doctors and that he’d call me the next day. He called 2 days later. Bottom line is I’m securing an attorney to retrieve my vehicle, since now Chevy service dept is charging me 460.00 plus some just for diagnosing it after 4 months!!??? When I asked to pick up my vehicle, Shane said that my car was undrivable, as the tech had tore it apart and was waiting for him to put it back together once back from his drs appts.