Chevrolet of South Anchorage

I recently purchased a new 2015 Chevrolet Silverado 1500 LT from the dealer. At the same time I was purchasing my truck and negotiating on price my brother contacted me and explained he was also interested in getting a similar truck. I spoke with my salesman about getting my brother a similar truck for the same deal I got and he reassured me and agreed that he would get my brother the similar great deal on a similar truck. When I was looking at the trucks I was told only silver and tungsten colors had a “bonus” deal. My brother arrived at the dealer 20 minutes later and the salesman told my brother that green, silver, tungsten, and ruby red were colors that had a “bonus” deal. My brother selected a green similar truck to mine which had a MSRP price only $495 more than the one I purchased. The salesman and sales manager refused offer a comparable price to what I paid for my truck and wanted $5,000 more for the truck my brother was interested in. I even took photos of all of the price stickers and price agreements for both trucks so we could compare and make sure my brother got a good deal. I sat with my brother while he attempted to reason with the salesman and sales manager about the large difference in price between my truck and the truck he was interested in. At the end the sales manager and salesman refused to come down on the price of the truck and they would not explain why the truck my brother was looking at cost so much more than what was agreed upon and what was listed. The salesman even went as far as to call my brother a liar about the price I purchased my truck for even though I had sent a photo of my purchase agreement to my brother ahead of time to show what a great deal I got. After purchasing my truck the salesman and I went to my truck to begin the process of activating OnStar in my truck as this is completed after purchase. The device did not work and we contacted OnStar to see what the issue was. The online rep at OnStar explained this was a common occurrence on 2015 Chevy’s and my truck would need a new module. I set up an appointment to have this fixed, and the next Monday I took my truck into the shop. After a 7 hour day I contacted the dealer to check on the status of my truck. The service man explained my truck would need a new module and another appointment was necessary. I explained to this man that the salesman and I already knew the truck needed a new module and that was the reason for the appointment. He had no clue about this. Overall I was very displeased with the service my bother and I got, and I would not have purchased my truck knowing how dishonest the salesman and sales manager were concerning pricing of a second truck and the resolution of my OnStar device not being fixed as they said it would.