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Long-Lewis Ford Lincoln


2800 Woodward Ave, Muscle Shoals, AL 35661 (map)
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Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (8) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Top Service Department Keeps Me in a Ford
Written by 1BarnMom on 08/02/2023
I have been to Lexus, Chevrolet, Audi and Ford dealerships. Admittedly it is when my vehicle has had an “issue” (major let’s say) that I really need to be able to trust and know the dealerships standards are to be forthright and honest. I have never had an experience that Long-Lewis did not validate my concerns and “make right” any warranty problems I have had with my vehicle. They just do it. No haggling or acting like they are doing me a favor. I know of dealerships, that family or friends have gone to, that this is not the case. They have been ripped off , lied to and/or dismissed by unscrupulous dealerships. I drive an F150 because of Long-Lewis. Is my truck perfect? Nope. It is out of warranty and I don’t mind that either. This dealer’s service department “has my back”. I will gladly pay for any repairs on my older truck. And when I need a new “ride” I will head back to Long-Lewis Ford.
  • Recommend this dealer? Yes

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LongLewisShoals on 08/03/2023
Dealer Response
Wow! Just wow, 1BarnMom! What an AWESOME review! We seriously could not be more proud of the obvious level of service that our Service Team has been able to provide for you. We are BEAMING with pride reading your review! Thank YOU for trusting us with the repairs on your vehicle. We vow to always do our best to get you and your vehicle taken care of in a fair manner. We appreciate you taking the time to share this review and we look forward to another opportunity to assist you! :)
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