BMW of Dallas
Back to Service Reviews
Dealership Service Review
service Rating
Oil change
Written byon 09/04/2018
Had a 3:30 appointment for an oil change didn’t leave till 5:15. Service advisor Donna was very nice and friendly but didn’t go over any of the findings that the technician marked on my form. Andrew Solis was a MUCH better advisor last time I can in for an oil change, He explained everything going on with my car prior to having it serviced. The technician marked I needed tires rotated and balanced when I had just had new tires installed on 08/30/18 and balanced. So how truthful are the technicians????
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes