Ferguson Buick GMC

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Ferguson Buick GMC
1015 N Interstate Dr, Norman, OK 73069 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
(16)
Recommend:
Yes (5) No (0)
Service Rating
(3)
Recommend:
Yes (2) No (0)
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Dealership Service Review

service Rating
Fuel pump patch
Written by Cbbatokc on 08/15/2025
updated 08/21/2025

My recent visit was the result of a computer patch to the fuel pump. While the price was not exorbitant I think its ridiculous to pay 200 bucks for a software update. That seems like something that should be half price. But the bigger issue was it was fixed without me being quoted a price or okaying it. This should never happen.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Meg Brian on 08/22/2025
Dealer Response
We are disappointed to hear that you did not have a more positive experience with us at Ferguson Buick GMC LLC. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Ferguson Buick GMC LLC (405) 253-0923
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