Lithia Toyota of Missoula
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Dealership Service Review
service Rating
Great Service from Paul
Written byon 02/27/2018
We are regular service customers of Lithia Toyota, having purchased our 2013 Highlander there. We have been working with Paul Kelley on all service requests and he has always provided phenomenal service. He is very thorough and always lets us know what is needed. I never feel he is simply trying to "sell" us another service. My husband and I appreciate Paul's customer service. It is so nice to have a knowledgeable, friendly"go-to" person who has longevity with the dealership. Thanks, Paul.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes