Lou Fusz Chrysler Jeep Dodge Ram

We took our car here recently for a minor repair and an oil change. The price quoted was supposedly to include taxes. When we went to the cashier to pay, the price was at least $20 more than the final price quoted to us over the phone. When we checked into it, they had charged at least $20 extra in "Miscellaneous Shop Supplies". I guess those shop supplies did not include a rag to clean up the grease that was left by the mechanic all over the inside of our car. This shop is notorious for taking advantage of customers with legitimate service needs. It is almost like they view any customer in need about the same way a poker player would view a Royal Flush.....time to CASH IN BIG TIME. No matter what your service need is, they will always find a way to have at least 2 or 3 other items which they claim must be done immediately. Apparently, the service advisors will be reprimaned if they can't get at least $400 out of every customer, no matter what their original issue was. Stay away from this dealership no matter what. Their convenient location is about the only thing keeping them in business right now.