Zeigler Chrysler Dodge Jeep Ram Downers Grove

I am writing because I was disappointed in the way that my non-sale was handled. I was called last Monday October 13, by voice mail that I was approved for a loan for a used car. So I called and talked to kesa in financial and contracted me on my approval. She then asked when I would be in and I told her Saturday she told me the documents that I would need. I faxed over my last two pay stubs on Wednesday October 15. She told me I was approved for 27,000 I would see her Saturday the 17th of October. I then got a call from TJ who also contracted me on my loan approval and was a going to be my sales rep. I told him that I send my subs over to kesa and what vehicle that I was interested in and asked if that would work he told me should not be a problem. When I came in Saturday he told me that I had to trade a vehicle in in order for it to work. I said that I was not told that by anyone. He said you're a smart guy you should know. (not if you don't tell me up front.) So I left came back with a trade on 20th October that night then I got the you need a co-signer and we are only giving you 1,000 for your car if you had money down. I asked TJ was I approved or not approved… he told yes and no. Needless to say I jumped over hoops and nothing was able to be done.