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Mercedes-Benz of Buckhead


2799 Piedmont Rd NE, Atlanta, GA 30305 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

4 out of 5 starssales Rating
Made it RIGHT
Written by fyoung10 on 04/11/2016
updated 04/19/2016

**UPDATE** I wanted to make sure that I posted an update to this last review. After posting this review I was contacted by Mercedes Benz of Buckhead Manager Dominic Ford. He not only insured me this is not the way they do business here at this location but wanted to display that this location is all about customer service. He asked that I come back in to meet with him and others. This experience was NIGHT and DAY again. They were so pleasing. I was set up with a car specialist Moses to walk me through my car and go over the features of my car. He was so nice, thorough, and amusing. He made it fun to learn more about my car and I appreciated that more than ever. I also met with another Manager named Grene Baranco. She also insured me that this is not how they handle business and this location is customer service based and sincerely apologized for what I experienced. They walked me around the service area and showed me everything. I will take my car back there because they showed me a different side and that was an isolated experience that was NOT a reflection of Mercedes Benz of Buckhead and the things they showed me let me know that and I am so appreciative for that.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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