Lexus of Cerritos
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Dealership Service Review
service Rating
Excellent Customer Service
Written byon 05/04/2017
The service rep realized one of my free services was used accidently for an minor servicing (fluid refill & tire check) as I had a slow leak in one of the tires. The service rep informed me of the mistake and reinstated the service for future use. NOW THAT'S WHAT I CALL CUSTOMER SERVICE. WAY TO GO LEXUS OF CERRITOS!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes