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Lexus of Cerritos


18800 Studebaker Rd, Cerritos, CA 90703 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (92) No (9)
Service Rating
Recommend:
Yes (128) No (11)
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Dealership Sales Review

1 out of 5 starssales Rating
Purchased 2 LS 470’s the same day
Written by Csastar on 12/19/2017
I knew exactly what I wanted. Test drove the vehicle and was sold. I didn’t need the salesperson to help me decided. Once I got into talking numbers things changed. At that point I felt as if I was just a nobody and wasn’t buying a vehicle. The sales manager himself was extremely rude and racist towards me and my parents when I approached him to ask him a question. That is when I told him I wasn’t there purchasing a pizza I was there purchasing not one but two vehicles!! I had already changed my mind and told them I was not going to purchase the vehicle and was going to take my business elsewhere. Another gentleman stepped in and finally assisted us. I told him how I felt and he was very apologetic about the entire situation. If it wasn’t for him I would never have purchased my vehicles at Lexus of Cerritos.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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