Ken Grody Ford Buena Park
Just left this place. Got supposedly approved on their website with 0 down
With the stock # I asked for. When I got there, all of a sudden they wanted $19000 down payment
with 29% interest rate WTF!!!
My credit can get me 6% interest rates
on cars. Not the best but not the worst either. Their finance manager made me feel like I had the most [non-permissible content removed] credit in the world, nit picking at everything he can to put it down. This isn't my first rodeo with buying vehicles. He sounded arrogant, kept
talk over me off when I tried to to say something. Your dealership says your dedicated to customer service. Some customer service. I'll get his name and post it for future reference. He even asked me "What are you gonna do with the car." What kind of a question is that!!! It's like asking Ken Grody Ford, Why are you selling cars? I came to buy a car so I can drive it. It's none of your business what happens after a car leaves a dealership. To me that's a form of stereotyping and judging your customers. VERY OFFENSIVE AND UNPROFESSIONAL! Never ever going here again!! And if you people at Ken Grody are reading this, I am gonna post this to every review site out there and spread the word about my experience with your dealership.
