Windshield Replacement - 2012 Jeep Wrangler Long-Term Road Test
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2012 Jeep Wrangler Long Term Road Test

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2012 Jeep Wrangler: Windshield Replacement

March 25, 2013

2012 Jeep Wrangler

The front windshield on our 2012 Jeep Wrangler cracked long ago. Today we got around to replacing it. We recently had the windshield of our long-term SLS repaired at a local Safelite AutoGlass store. It was a good experience. And we left wondering how their mobile service compared. This was our opportunity to find out.

2012 Jeep Wrangler

We researched windshields and found these guys offered a competitive price. Then we sat down at the computer. Everything was done online. We input our car information from a series of pull-downs. When it came time to choose the glass, the site gave us a choice of the factory glass or a cheaper, logo-free variant. Click. Our appointment was scheduled for the following morning between 8am and 1pm.

Just before 9am our phone rang. "This is Brian with Safelite. I'll be there to install your windshield today. I expect to be there close to 1 p.m." He arrived about an hour before his estimate, which worked better for us. The install took an hour or so. Brian was polite and professional. After the glass was in he cleaned all of the windows and vacuumed the car. It was cleaner when he left than when he showed up, which was a nice touch.

2012 Jeep Wrangler

2012 Jeep Wrangler

2012 Jeep Wrangler

We've tried Safelite for windshield repair and replacement. Both experiences ended with our complete satisfaction. We can't speak to all locations, but the Westminster office that we used sure seems to have its act together. The total cost was $458.85. Of that amount, $336 was for materials, $60 for labor, $25 for mobile delivery and the rest was tax.

Mike Schmidt, Vehicle Testing Manager @ 29,243 miles

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