Likes and Dislikes - 2009 Ford Flex Long-Term Road Test

2009 Ford Flex Long Term Road Test

2009 Ford Flex: Likes and Dislikes

November 16, 2009


I had our 2009 Ford Flex this weekend for a roadtrip/family visit/helping out a friend in need. Here's what I've come to like and dislike about it.


  • That power tailgate! Every car with a cargo area should have this regardless of size! I like how it opens and closes so smoothly and quietly. A great way to get my dad, or really anyone, to say, 'Ooooh!'
  • So easy to connect my iPhone to Sync. Of course you have to be parked to do this, a pain when you have a perfectly capable passenger to do it for you but once it's connected, it stays connected.
  • Once connected through Bluetooth, the tunes from my iPhone automatically come on the sound system every time I get back in the car and my iPreciousss is deep in my bag. Feels so welcoming.
  • Easy-to-read controls and I especially like the fact that I could figure out how to reset the tripmeter without having to pull out the owner's manual for a change.
  • Despite our Flex's 19.2 mpg average, I liked that I really only had to gas up once during the 380-mile trip up north. If I didn't need a bathroom break or food, I would have tried to go all the way through without stopping once. Ford says the range in highway miles is 409.2.


  • Doesn't have a lower gear other than 'Low.' PITA in traffic especially since brakes are kinda plush.
  • Doesn't seem to be a way to advance songs, go through playlists, etc. on the steering wheel controls or stereo controls even when iPhone is hooked up through Bluetooth. Only thing that works on the controls is volume.
  • When iPhone is plugged into the USB port in the center console, not only can you not skip to the next song, etc. on the stereo controls but you can't on your iPhone either. Best to hook it up to the USB port adapter located in the passenger footwell. That way your phone will charge and you can at least control the tunes through your device.
  • Cruise control's 'increase' and 'decrease' functions aren't too responsive.
  • Seat heaters have only two settings: 'lukewarm' and 'boiling.'

In any case, I was very appreciative of having the Flex for this special trip up north, especially when it came to helping out a friend in need. It definitely made it very easy to do that, providing ample space so she wouldn't have to worry about having to leave anything behind, soothing interiors and did I already mention that handy power tailgate?

Caroline Pardilla, Deputy Managing Editor @ 38,993 miles

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