2012 Fiat 500: Important! Motor Vehicle Notification
March 27, 2012
A mailer arrived from Chrysler regarding our 2012 Fiat 500 yesterday. We opened the envelope to find an important typed letter and this wrench. At first we thought it was silly. But some research led us to an unfortunate discovery.
First things first. The letter read:
"We are recommending the following improvement be performed on some 2012 model year Fiat 500 vehicles equipped with a power sunroof.
Recommended Service: The sunroof hex wrench for your vehicle's sunroof was inadvertently omitted from the glove box during the vehicle manufacturing process.
What you should do: Please place the sunroof hex wrench, enclosed with this letter, in your vehicle's glove box for use by you or future owners. Refer to your owner's manual for complete details on the use of this hex wrench."
Why the wrench? Well, if for any reason the sunroof malfunctions, you use it to turn a mechanism that will manually operate the sunroof. The slot made to receive this wrench is located immediately to the rear of the window and identified by a plastic tab in the headliner, which is removed for use. That is, unless you car was built as early as ours.
Our car was built March 2011. This means the tab does not exist. Instead, access to the slot requires removing the headliner. I hope we are never in a situation that this needs to happen.
Mike Schmidt, Vehicle Testing Manager @ 14,127 miles