2013 Dodge Dart: Not an Open-and-Shut Case
August 27, 2013
Getting the Dart's broken door handle fixed wasn't exactly a speedy process. On Tuesday, August 6, we brought the car to Buerge Dodge and showed them the problem. They said they'd have to order a new door handle and although we could have taken the car back with us, we opted to leave it with them, hoping it would arrive soon.
The following Friday they called and told us the part wouldn't arrive until Monday and we could retrieve the car and just bring it back then. We declined as everyone was all set for weekend wheels. When Monday came and we didn't hear anything we called them and were eventually told they had ordered the wrong part. Of course we weren't happy with that.
Somehow they managed to get the right part by the next day, Tuesday, August 13, installed it and called us to let us know the Dart was ready.
At least picking up the car was drama free. As expected and previously determined, the repair was covered under warranty and we were in and out of there in about 10 minutes. So once again our small Dodge is a functioning quattroporte.
John DiPietro, Automotive Editor @ 12,821 miles