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Consumer Reviews for the Ford Explorer
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DO NOT BUY THIS CAR!
Michelle J. , 12/03/2024
2025 Ford Explorer ST 4dr SUV (3.0L 6cyl Turbo 10A)
I bought a brand new 2025 Ford Explorer. I've only had it 2 month's and it's been in the shop 7 times. The vehicle is loaded with bugs in the system and I'm afraid to drive it. It slams on the brakes for no reason thinking I'm in a crash. It's done it 3 times for no reason.
Luckily there hasn't been a car behind me or l would have been rear ended. There's a lot more issues also that … still aren't fixed. I contacted ford to do a buy back and they refuse. So I guess they're waiting until l'm doing 75 on the freeway and it slams the brakes on causing a 10 car pile up killing several people to buy my car back. Even the service managers are telling me my car is a lemon. I turned collision assist off and it automatically turns itself back on when I start my car. My car is actually in the shop right now. They've had my car longer than I have.
It's a shame that they are a billion dollar company and they're willing to risk my life instead of just giving me a different car. I shouldn't be scared to drive my new car. If you're thinking of buying the new 2025 ford explorer DON'T!! It's been a total nightmare for me. I should be so excited to get a brand be car for the first time in my life and instead I've cried several times and Ford doesn't give [non-permissible content removed]. To top that off, 2 of the times my car was in the shop, my money was stolen out of my car, and second time they found my emergency medication I hide in my car and they stole that too. Par for the course I guess.
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