2020 Mercedes-Benz GLC-Class Hybrid

What’s new

  • Now offers innovative MBUX infotainment system
  • New four-cylinder engine makes more power
  • GLC 350e plug-in gets a larger battery and more electric range
  • Part of the first GLC generation introduced for 2016

Pros & Cons

  • Balance of comfort and performance makes it an appealing daily driver
  • Elegant design inside and out gives it a true luxury appearance
  • Plenty of room for adult-size passengers in back
  • Solid fuel economy from the standard four-cylinder engine
  • Pricier than many rivals
Other years
Mercedes-Benz GLC-Class for Sale
MSRP Starting at
$51,900

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2020 Mercedes-Benz GLC-Class Review

Compact luxury SUVs have a tough assignment. They need to address all the practical needs of SUV buyers — ample cargo space, passenger room, safety features, even towing ability — while impressing with comfort, interior quality and high-tech features. The 2020 Mercedes-Benz GLC does all this with aplomb, such that we named last year's model our top-rated compact luxury SUV.

For 2020, the GLC comes with a host of changes, including new LED headlights and taillights, new front and rear bumpers, and a restyled grille. There's a new turbocharged four-cylinder base engine that makes 14 more horsepower, a power boost for the AMG GLC 43's V6 engine and a larger battery pack for the GLC 350e plug-in hybrid.

The most significant upgrade, however, is the inclusion of Mercedes' innovative MBUX infotainment system. The look, feel and ease of use of the new MBUX system are outstanding, highlighted by its ability to control phone, navigation, entertainment, and various cabin functions through natural voice commands. It's easy to tell the car to set the cabin temperature to 75 degrees, turn on blue ambient lighting, and play some Miles Davis with three simple instructions.

In a group of small luxury all-stars such as the Audi Q5, BMW X3, Porsche Macan and Volvo XC60, the Mercedes-Benz GLC remains a benchmark. Progress happens fast in this class, but the GLC's enhancements for 2020, particularly the MBUX infotainment, keep it a step ahead of its peers.

Which GLC-Class does Edmunds recommend?

Most drivers will find all they need in the entry-model GLC 300. Its myriad options allow for further tech upgrades and customization. There's nothing essential you need to get, but the Multimedia and Driver Assistance packages add a wealth of advanced technology and safety features. For individuals only satisfied with elite performance, one of the AMG models will surely satisfy.

2020 Mercedes-Benz GLC-Class models

The 2020 Mercedes-Benz GLC is a five-passenger compact SUV available in four trim levels. The four-cylinder GLC 300 is the most affordable and can be ordered with a variety of luxury and safety enhancements. Performance enthusiasts will enjoy the AMG GLC 43's turbocharged V6, while the AMG GLC 63 turns up the wick even more with a turbocharged V8.

On the other end of the efficiency spectrum, the GLC 350e plug-in hybrid (available mid-2020) pairs the four-cylinder engine with an electric motor.

The base GLC 300 is powered by a turbocharged 2.0-liter four-cylinder engine (255 horsepower, 273 lb-ft of torque) paired to a nine-speed automatic transmission and rear-wheel drive. All-wheel drive (Mercedes calls it 4Matic) is optional.

The GLC 300 comes with a well-rounded list of standard features, highlighted by LED headlights, a power liftgate, and power-adjustable and heated front seats. The MBUX infotainment system is anchored by a 10.25-inch touchscreen and also includes Apple CarPlay and Android Auto smartphone integration. Standard safety features include blind-spot monitoring, automatic emergency braking, and a drowsy driver warning system.

The GLC 350e plug-in hybrid is similarly equipped. It uses the same transmission and four-cylinder engine, but it adds an electric motor for 315 total system horsepower. It's available only with all-wheel drive.

The AMG GLC 43 also has a similar set of features compared to the GLC 300 but comes with a turbocharged 3.0-liter V6 (385 hp, 384 lb-ft) and all-wheel drive. It also adds a few extra special features such as a sport-tuned air suspension and a performance-enhanced transmission and exhaust.

The most exciting trim is the AMG GLC 63. Besides its turbocharged 4.0-liter V8 (469 hp, 479 lb-ft), it also comes with upgraded brakes, a mechanical limited-slip differential, variable torque distribution for the all-wheel-drive system, and a premium Burmester surround-sound system.

The GLC also offers a variety of options and packages, everything from additional driver assistance features, a self-parking system, upgraded leather upholstery, and enhanced technology and infotainment features. As you might expect, adding options can cause the price to skyrocket, but it's easy to tailor the GLC to your tastes.


Consumer reviews

Read what other owners think about the 2020 Mercedes-Benz GLC-Class.

5 star reviews: 75%
4 star reviews: 6%
3 star reviews: 6%
2 star reviews: 0%
1 star reviews: 13%
Average user rating: 4.3 stars based on 16 total reviews

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    2020 Mercedes-Benz GLC-Class video

    2020 Mercedes-Benz GLC Review

    2020 Mercedes-Benz GLC Review

    [MUSIC PLAYING] MARK TAKAHASHI: Guten tag from Germany, the birthplace of Mercedes-Benz, where I'm driving the refreshed 2020 GLC-Class. The GLC-Class is currently our top-ranked SUV in class for good reason. It drives great. It has a wide range of performance, depending on which model you go for. And the interior is impeccable. It is under mounting pressure from BMW, as well as Audi. So it was due for a little update. Before I get into this review, do me a favor and hit Subscribe below. We have a ton of great content coming your way. On the outside, well, there's not a whole lot different. It has new headlights, new bumpers in the front and back, as well as new tail lights. There's also a slightly revised grill. That really doesn't add up to much when it comes to refreshes. Under the hood is a new 2-liter turbo-charged 4 cylinder, replacing the old 2-liter, 4-cylinder, turbo-charged engine. You get a boost of 14 horsepower, which really doesn't add up to much either. There is a 48-volt mild hybrid system, though. But here's the bummer. We won't get it in the US for some reason. We do get the bonkers GLC 63 AMG, as well as, later in the year, a plug-in hybrid. Indeed, the bigger changes are on the inside. But first, let's go for a drive. [MUSIC PLAYING] There aren't a lot of big changes for the GLC for 2020 when it comes to driving dynamics. And that's a good thing. I mean, it's our top-ranked luxury SUV in its class. You get 14 more horsepower this year. But honestly, you're not going to feel that difference. What is different is there will be standard adaptive dampers across the lineup. You can also upgrade to an air suspension, which is also really good for the off-road package. It gives you added right height when you need it. These adaptive dampers-- well, they're individually controlled. So if one wheel needs to soften up or stiffen up, it can do that. Power from this 2-liter 4-cylinder engine is more than adequate. I'm cruising along at highway speeds on the Autobahn right now, and passing really isn't a problem. In fact, let's find out now. There's a good, quick response from the transmission, knocking you down a few gears. And there's no real lag or tip-in coming from the engine. It just kind of whooshes you right along, just as you'd expect. Even better, it doesn't sound bad when you floor it. It doesn't sound rattly or raspy, as some 4-cylinders do. It doesn't sound like you're hurting anything. In a lot of ways, it reminds me a lot of some 6-cylinders. At the moment, I'm on an unrestricted speed zone on the Autobahn. And I'm hearing a little bit of wind noise coming off the mirrors. But honestly, if you're driving this fast in the states, you have much bigger problems to worry about. Further adding to the comfortable environment in the GLC is it's quiet. I'm not getting a whole lot of road noise or wind noise, or even a lot of engine noise. That means on a long road trip, you'll have a little less fatigue to deal with. The steering is light, which is pretty much what you'd want from a luxury SUV like this. It's effortless, especially when you're making tight multipoint turns. That lightness really pays dividends. The brakes are moderately soft, which is also what you want from a luxury SUV. And it's easy to modulate. It's easy to come to a really nice, smooth limo stop. Outward visibility is excellent. Now, this roof pillar might be a little thick when you're looking at it. But it's pushed back in your field of view. So you don't really have to bob your head around to see. And rear visibility is excellent. You get a good view of what's following you. And the mirrors are well placed and large enough to give you good situational awareness. Another feature new for 2020 is some low-level automated driving systems with full range, start and stop cruise control. That's particularly good if you're in areas that are prone to heavy traffic. It takes that burden of driving off of you just a little bit. And it takes some of the stress off of your daily commute. In bumper-to-bumper LA traffic, it's something I use a lot. The seats are the same as last year, and that's also a good thing. They're supportive. They have plenty of side bolstering to keep you well centered when you're taking turns. And over several hours of driving, you're not going to feel any hard points. It just kind of cradles you in nicely. On a hot day like it is here in Germany, ventilated seats are also a really good bonus. It's funny. I keep checking my mirrors to see if there's a cop, even though there's no speed limit. There's no speed limit. There's no speed limit. There's no speed limit. Oh, oh. OK, that's 200 kilometers. That is a ticket in LA, for sure. (SINGING) Bad boys, whatcha want, whatcha want-- MARK TAKAHASHI: For the most part, the interior of the GLC remains untouched. And I love it for that. Along with the related C-Class sedan and coupe, it's the first interior that was designed by Mercedes in their Italian design offices just outside of Lake Como. What a fantastic place to design cars. It has this wonderful sweeping waterfall-like center stack that's so graceful. And at least with this model, we have the open-pore wood, which I think is the best choice. There's just enough visual interest to make it feel special. And in typical Mercedes fashion, materials quality is excellent throughout. The big change-- and I contend the most important change for the 2020 refresh-- is the inclusion of the MBUX Infotainment system. We love this system in pretty much any car they've put it in so far. It gives you four different ways to control everything. You have these little touch pads here on the steering wheel, which control both the instrument panel as well as the main touch screen. And of course, as I just said, it's a touch screen, which lends itself to easy control for things like Apple CarPlay. You also have this trace pad here, which functions way better than any other trace pad in a car, because you kind of swipe up and down, left and right, rather than having to move a cursor around the screen. Cars like Lexus-- that cursor is bouncing around like a fly in a box. It's really irritating. But it works perfectly in the MBUX system. You also have the best voice recognition system in the industry. You just say, hi, Mercedes, and it wakes up and asks you what you want. You can control the temperature. You can control all of the navigation, radio, everything else. It's fantastic. It even has a few Easter eggs built in. Quite honestly, it is the best and more than enough reason why you should get the 2020, instead of the 2019. From the back seat of the GLC, I have more than enough room. I'm 5 foot 10 sitting behind the front seat that is set for me. I have a ton of space underneath that seat and way more knee room than I'll ever need. There's a good amount of lateral space as well. And even with the panoramic sunroof, I have tons of headroom. It's a nice, padded center armrest here, with your typical overengineered German cup holders, and two USB ports right here in the back of the center console. The problem is, at least for me, is their USB-C, which means for a lot of people, you might need an adapter for the regular USB cable. Not that big of a deal. There is a feeling of airiness and spaciousness that is really quite nice back here. These windows are big. This pillar right here is kind of in my periphery. But the little cutout behind makes it feel less claustrophobic. There is the coupe version. And honestly, I have a real problem with coupe-like SUVs. Because the reason you buy an SUV is for cargo space and rear passenger headroom. And it cuts into both with the coupe. But if you really want performance, maybe the coupe makes sense for you. When it comes to cargo, the GLC also excels. A power lift gate, obviously, and a really good amount of space. There is more than enough space for several large suitcases, and quite a bit of space underneath, where a spare tire would normally go. On top of that, you also have these electric releases for the seat backs, so you don't have to reach in and pull them down, which is also really nice. And you'll notice that the rear seats are 40-20-40 split, which means you get just a little more flexibility when it comes to cargo versus passengers. As another added bonus, if you opt for the available air suspension, you also get the variable load height. That means the switch right here will drop it down, making it easier to load much bulkier objects into the back. All in all, the GLC easily meets the needs for families who want that flexibility of passengers versus cargo. Another addition for 2020 is some added offroad abilities. We had the chance to put it through its paces on a really challenging offroad course, and it handled everything with ease-- steep grades, steep descents, water, mud, weird inclines, even getting the wheel stuck way up in the air. It was impressive. And that translates to a little more reassuring ride on water, snow, and ice. Even though the changes are slight for the GLC-Class for 2020, they do add up to just enough updates to keep it on the top of our list. In particular, the MBUX system is the best in the industry-- so good, in fact, that we gave it an award. The price goes up for 2020 by a little over $2,000. Starting price is right around $43,500. But honestly, I think that increase in price is well-justified on the MBUX system alone. For more information on the GLC-Class, as well as its competition, head on over to edmunds. com. To see more videos like this, hit Subscribe. [MUSIC PLAYING]

    We sent Edmunds Senior Reviews Editor Mark Takahashi all the way to Stuttgart, Germany, to check out the refreshed 2020 Mercedes-Benz GLC. The GLC is already our top-ranked small luxury SUV, so we wanted to find out if the changes are enough to keep its class-leading status.


    Features & Specs

    GLC 350e 4MATIC 4dr SUV AWD features & specs
    GLC 350e 4MATIC 4dr SUV AWD
    2.0L 4cyl Turbo gas/electric hybrid 9A
    MSRP$51,900
    MPG N/A city / N/A hwy
    SeatingSeats 5
    Transmission9-speed shiftable automatic
    HorsepowerN/A
    See all for sale
    See all 2020 Mercedes-Benz GLC-Class Hybrid features & specs

    Safety

    Our experts’ favorite GLC-Class safety features:

    Parktronic with Active Parking Assist
    Guides the GLC into an available parking spot with minimal driver assistance.
    Pre-Safe Brake with Pedestrian Detection
    Alerts the driver if a front collision is imminent and can apply the brakes automatically to lessen the impact. Can also identify pedestrians.
    Attention Assist
    Measures driver engagement with the vehicle to determine if the driver needs to rest. Alerts the driver via the information display.

    NHTSA Overall Rating

    The National Highway Transportation Safety Administration offers independent analysis.

    Frontal Barrier Crash RatingRating
    OverallNot Rated
    DriverNot Rated
    PassengerNot Rated
    Side Crash RatingRating
    Overall5 / 5
    Side Barrier RatingRating
    Overall5 / 5
    Driver5 / 5
    Passenger5 / 5
    Combined Side Barrier & Pole RatingsRating
    Front Seat5 / 5
    Back Seat5 / 5
    RolloverRating
    Rollover4 / 5
    Dynamic Test ResultNo Tip
    Risk Of Rollover18.4%

    Mercedes-Benz GLC-Class vs. the competition

    Mercedes-Benz GLC-Class vs. BMW X3

    The X3 is the closest rival to the GLC and has many of the same benefits. Both the BMW and the Benz provide plenty of passenger space and a long list of customization options. The X3 has the edge for its larger cargo space and more features for the money, while the Mercedes comes across as the more elegant, luxurious and tech-oriented choice.

    Compare Mercedes-Benz GLC-Class & BMW X3 features

    Mercedes-Benz GLC-Class vs. Audi Q5

    The Q5 lineup isn't nearly as diverse as the GLC, but the four-cylinder engine is more than capable. All-wheel drive is standard, and if you do want more power, there is the sportier SQ5 version. The GLC is biased more toward a traditional interpretation of luxury, while the Q5 has a more modern look and feel. The Audi doesn't have the largest cargo space in the class but can still hold quite a bit more than the Benz.

    Compare Mercedes-Benz GLC-Class & Audi Q5 features

    Mercedes-Benz GLC-Class vs. Jaguar F-Pace

    The Jaguar F-Pace is a bit of an outlier in this class because it's slightly larger and pricier. Like the GLC, its engine choices range from mild to wild. Despite its slightly larger footprint, the F-Pace handles like a much smaller vehicle. Other benefits include sleek styling and a larger cargo space.

    Compare Mercedes-Benz GLC-Class & Jaguar F-Pace features

    Related GLC-Class Articles

    FAQ

    Is the Mercedes-Benz GLC-Class a good car?

    The Edmunds experts tested the 2020 GLC-Class both on the road and at the track. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Mercedes-Benz GLC-Class. Learn more

    What's new in the 2020 Mercedes-Benz GLC-Class?

    According to Edmunds’ car experts, here’s what’s new for the 2020 Mercedes-Benz GLC-Class:

    • Now offers innovative MBUX infotainment system
    • New four-cylinder engine makes more power
    • GLC 350e plug-in gets a larger battery and more electric range
    • Part of the first GLC generation introduced for 2016
    Learn more

    Is the Mercedes-Benz GLC-Class reliable?

    To determine whether the Mercedes-Benz GLC-Class is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the GLC-Class. Look for specific complaints that keep popping up in the reviews, and be sure to compare the GLC-Class's average consumer rating to that of competing vehicles. Learn more

    Is the 2020 Mercedes-Benz GLC-Class a good car?

    There's a lot to consider if you're wondering whether the 2020 Mercedes-Benz GLC-Class is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 GLC-Class is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more

    How much should I pay for a 2020 Mercedes-Benz GLC-Class?

    The least-expensive 2020 Mercedes-Benz GLC-Class is the 2020 Mercedes-Benz GLC-Class GLC 350e 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 9A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $51,900.

    Other versions include:

    • GLC 350e 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 9A) which starts at $51,900
    Learn more

    What are the different models of Mercedes-Benz GLC-Class?

    If you're interested in the Mercedes-Benz GLC-Class, the next question is, which GLC-Class model is right for you? GLC-Class variants include GLC 350e 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 9A). For a full list of GLC-Class models, check out Edmunds’ Features & Specs page. Learn more

    More about the 2020 Mercedes-Benz GLC-Class

    2020 Mercedes-Benz GLC-Class Hybrid Overview

    The 2020 Mercedes-Benz GLC-Class Hybrid is offered in the following styles: GLC 350e 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 9A).

    What do people think of the 2020 Mercedes-Benz GLC-Class Hybrid?

    Consumer ratings and reviews are also available for the 2020 Mercedes-Benz GLC-Class Hybrid and all its trim types. Overall, Edmunds users rate the 2020 GLC-Class Hybrid 4.3 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2020 GLC-Class Hybrid.

    Edmunds Expert Reviews

    Edmunds experts have compiled a robust series of ratings and reviews for the 2020 Mercedes-Benz GLC-Class Hybrid and all model years in our database. Our rich analysis includes expert reviews and recommendations for the 2020 GLC-Class Hybrid featuring deep dives into trim levels including GLC 350e 4MATIC, etc. with careful analysis around pricing, features, performance, mpg, safety, interior, and driving and performance. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

    Read our full review of the 2020 Mercedes-Benz GLC-Class Hybrid here.

    Our Review Process

    This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

    We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

    What's a good price for a New 2020 Mercedes-Benz GLC-Class Hybrid?

    Shop with Edmunds for perks and special offers on new cars, trucks, and SUVs near Ashburn, VA. Doing so could save you hundreds or thousands of dollars. Edmunds also provides consumer-driven dealership sales and service reviews to help you make informed decisions about what cars to buy and where to buy them.

    Which 2020 Mercedes-Benz GLC-Class Hybrids are available in my area?

    2020 Mercedes-Benz GLC-Class Hybrid Listings and Inventory

    There are currently 4 new 2020 [object Object] GLC-Class Hybrids listed for sale in your area, with list prices as low as $60,745 and mileage as low as 0 miles. Simply research the type of used car you're interested in and then select a car from our massive database to find cheap used cars for sale near you. Once you have identified a vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the 2020 Mercedes-Benz GLC-Class Hybrid.

    Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2020 [object Object] GLC-Class Hybrid for sale near you.

    Can't find a new 2020 Mercedes-Benz GLC-Class Hybrid GLC-Class Hybrid you want in your area? Consider a broader search.

    Find a new Mercedes-Benz GLC-Class for sale - 5 great deals out of 20 listings starting at $15,050.

    Find a new Mercedes-Benz for sale - 10 great deals out of 18 listings starting at $15,298.

    Why trust Edmunds?

    Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including all models of the 2020 Mercedes-Benz GLC-Class Hybrid and all available trim types: GLC 350e 4MATIC. Rich, trim-level features & specs and options data tracked for the 2020 Mercedes-Benz GLC-Class Hybrid include (but are not limited to): MSRP, available incentives and deals, average price paid, warranty information (basic, drivetrain, and maintenance), features (interior and exterior color, upholstery, bluetooth, navigation, cruise control, parking assistance, lane sensing, keyless ignition, satellite radio, folding rears seats,run flat tires, wheel type, tire size, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, torque, engine displacement, transmission), fuel economy and MPG (city, highway, and combined, fuel capacity, range), vehicle dimensions (interior cabin space, vehicle length and width, seating capacity, cargo space). Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, vehicle dimensions, consumer rating, edmunds expert review, safety rating, and color.

    Should I lease or buy a 2020 Mercedes-Benz GLC-Class Hybrid?

    Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

    Check out Mercedes-Benz lease specials