Russ Darrow Toyota

I recently purchased a used vehicle from this dealership, which has been in business a great many years. Though I indicated my purchase criteria on several occasions and through numerous e-mails, there were still add-ons, such as extended warranty, payment plans, etc to my contract at additional cost which I did not want. While the overall purchase and experience was positive, I would caution customers to carefully read the lengthy documents (presented to me online not hard copy) in detail before signing, a difficulty I experienced as an older person with some visual impairment. I spent the better part of two days contacting "administrators" to get these add-ons cancelled. As a supplemental note, I am very satisfied with the vehicle I purchased.