Russ Darrow Toyota

I recently bought a new 2014 fj cruiser ttue from russ darrow toyota in west bend wisconsin. I found the vehicle on their website, and called them and was put in touch with cole l., who remained my contact thru out the transaction upon agreeing upon the the price ( which included some extra stuff like trd exhaust, oem hitch,floor mats, door sills which I paid extra for and requested that the old parts be saved) upon wiring them the money, I went down to pick up the truck and kept Cole apprised of my itnerary and kept in touch with him thru out. he told me he would pick me up from the airport, but when I called him Friday and said i would be getting into town late around midnight, he said it would be too late for him to meet me which I understood and we decided I would just check into the motel and he would meet me at the dealership on saturday August 2nd, 2014 at 10:00 am. The next day when I showed up at the dealership and asked for Cole at 10:00am he was nowhere to be found and a guy by name of Mike offered to help me with delivery. Mike gave the paperwork and the keys to the FJ and I asked him where the take off oem exhaust and rear valance( that was taken off for oem exhaust to fit) were , as I would like to keep those parts. he said he had no idea and offered to check inside with others. when he came out he said no one new anything and to check with mike, I asked for Mikes cell to contact him and was told its dealership policy to not give cell numbers to customers and for me to contact him when I got back. on the direct line. At that point I got into FJ and started to drive as I had along trip ahead of me (2400 miles) Just when I pulled out the dealership and was excited and looking at everything, I realized the gas was only at 1/4 tank. so I decided to pull into the Mobil 1 gas station and fill up.(have reciept to prove) after the drive home when I was going to get the vehicle safety inspected before licensing it was pointed out to me the the tire size decal on the door jam(225/40ZR18) did not match the tire size on the vehicle(265/75-16) and hence tire pressure info was incorrect as well and this was safety issue. I called Cole and asked him to Send me the correct decal, compensate for full tank of gas as per window sticker from Toyota, and send me the takeoff parts that i am entitled to as I bought the truck with those parts and paid extra for the trd exhaust and oem Hitch. He said he would get back to me. After not hearing back from for few days, I decided to e-mail him back. his response was pretty much that i should call Toyota for the decal, did not even address the lack of full tank of gas issue, said the valance was thrown out, and they had the oem exhaust but it would now cost me $125 for them to ship it to me. I said they should make it right and as it was their fault as i could have taken the parts with me in the FJ, but were not given to me on delivery. After several e-mails going back and forth ( I kept the e-mails) he said I should call toyota and the cost to get my exhaust back had now risen to $150.