Gordie Boucher Ford Lincoln of West Bend
Dealership Sales Review
This was a new vehicle purchase. Overall ratings: Salesman and support sales staff -- 4 Finance staff -- 4 New Vehicle Prep / Service -- 2 Overall Dealership -- 3.5 Sales staff performance acceptable; Finance staff acceptable, although like most dealerships I have dealt with, tended to take too long to complete the financial transactions. On the other hand, new vehicle prep / service was a real letdown. We had paid to have the new platinum white F150 rustproofed. When we picked up our new F150, there was overspray on several surfaces of the vehicle. Our salesman man and I spent 45 minutes cleaning up some of the heavy areas of overspray. The dealer has offered to make it right by reprepping the vehicle, which will be done, but it means an extra trip to get it done. I would recommed this dealership with some precautions. Tremendous selection of vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes